GAP Analysis Templates
As a business owner, the success you want from your company is sometimes not the level of progress that you actually get. Usually there is always a gap in between what a business hopes to achieve and what it actually achieves in reality. Top management and think tanks of organizations always try to cover this gap of unachieved results with overcoming the problems. It’s more complicated than just sitting together and asking everyone what the real problem is and why an organization can’t achieve desired results. A GAP analysis is a successful method of getting to the root cause of a problem that is causing delay in achieving results in a business. This is a method developed for finding out why an organization is unable to reach the goals. Not only that a GAP analysis helps in understanding obstacles but it also allows the organizations to develop methods for removing those obstacles and achieving better results to decrease the gap.
Important points of GAP analysis not to ignore:
- Evaluating the current level of progress:
This is the first step of conducting a GAP analysis and to start with this process, you need to choose an area of your business to focus on. It can be any department; from supply chain to customer support to quality control to marketing team. The benefit of focusing on 1 department at a time will allow you to see where your company stands at this moment. For instance, you want your sales team to increase sales by 20% by end of the quarter and it’s the same goal from last year. This means the sales didn’t go up to 20% and it has to be investigated why sales weren’t up. By looking at performance of your sales team, you can check if there is any problem with how they handle their customers or if there is something wrong with your product that is causing customer to switch to other brands. This part of the GAP analysis will make the actual problem highlighted so it’s easier to handle.
- Realizing the ideal growth rate:
When you understand the problems with your company’s progress, it’s not hard to evaluate how your company will grow if those problems weren’t there in the first place. This part of GAP analysis is also very simple as it needs to answer; where you see your company in the future, what’s preventing your company to achieve desired goals, what is not going right within the company and why a particular operation fails after all the hard work. This is the not the stage where you need to worry how your company will grow to the level where you want to see it but here you just need to set realistic goals and achievable milestones for your organization.
- Finding the gap and its solutions:
By the time you reach to the third stage of a GAP analysis, you already know the problems that don’t allow your company to grow and it’s also clear to you where you want to take your organization. The next thing would be to fill that gap with ideas and solutions. This part will greatly unveil the actual performance of your company and the gap between desired goals. Carrying on with the above mentioned example when your company should achieve 20% increase in sales but it couldn’t because of poor customer services and old marketing techniques and in reality sales only increased by 3%. Now you can understand that there is the gap of 17% increase in sales that you need to fill with ideas and solutions. This is the point where top management should sit together to discuss possible solutions and new techniques to implement. By the time you move on to the 4th part of the GAP analysis, there should be a list of possible solutions.
- Implementation of best possible solution:
This is the last stage of a GAP analysis and by the time you reach to this level, you have already thought of a solution to fill the gap of performance and goals. This is the part where you need to come up with the implementation of the solution. It’s possible that when you implement a change, it will definitely affect other departments and team members which mean there should be a proper plan of implementing the change in the organization. This plan needs to be brief so everyone can understand their roles in the process.